Privacy Policy

What Data We Collect


If you contact us via email your email address and message will be accessible to our small team. Contents of your email maybe added to our secure CRM platform.

Subscription Forms

If you choose to subscribe to our mailing list, we will store any personal information you provide such as your name, and email address submitted via the form. This information will only ever be used for mailing list purposes and you may opt to unsubscribe at any time.

Contact Forms

If you contact us through a form on our website, we will store any personal information you provide such as your name, email address, and phone number, plus any other information submitted via the form(s).

We do this so we can respond to your request. We may keep a record of your completed form for future reference, this is usually up to 2 years, but may also be indefinitely.

​If appropriate, we may also store your information in the following places:

  • Within our secure email servers

  • Within our secure website database

  • Within our secure CRM platform

Lawful Basis For Processing

We process your data under the following basis:


You have given clear consent for us to process your personal data for a specific purpose. For example, the Newsletter subscription or use of the contact forms.


The processing is necessary for a contract we have with the you, or because you have asked us to take specific steps before entering into a contract. For example, purchasing a service.

Service Providers

We reserve the right to use third party contractors for delivery of services. Those those third parties are bound by our Privacy and GDPR policies and will have access to, but no right to retain, use, or copy your data in any way.

For transparency third party providers are listed below:

  • W Web Design (Website Manager)

Legitimate Interests

We collect data on how people are using our website to detect patterns and trends so we can continue to improve our business.

Your Rights

You may contact us to ask what personal data we hold about you. In addition, you can request your personal information to be:

  • Corrected

  • Updated

  • Deleted

  • Withdraw any consent you have given us to process your data

  • Request that we correct any inaccurate information we hold about you .

  • ​If you would like to exercise this right, please contact us.

Collected information​​

When you visit this website, we automatically collect certain information about your device, including information about your web browser, IP address and location. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with the website.

I’d love to hear from you! Send me a message and I’ll get back to you as soon as I can.

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Richmond House Holistic Rooms, 3 Richmond Road, Lytham St Annes, Fylde Coast, FY8 1PE